Understanding User Roles

When creating users, an administrator must assign the user to a Role. The Roles are:

  • Admin: super users that will manage application settings including Users, User Roles, Teams, and Automation Rules
  • Manager: standard users that also would benefit from seeing settings and invite new users
  • (Standard) User: users need to manage all alarms, work, and see reporting
  • Vendor: users that only need to manage active alarms and work
  • Occupant: users that can only view alarms

We recommend assigning most users the Manager or Standard User role, depending on whether you'd like the user to be able to invite others into the solution.

Listed below are the detailed roles available in Virtual Facility along with the permissions for each role.  

 

 

Admin

Manager

Standard User

Vendor

Occupant

 Alarms
 View

X

X

X

X

X

 Edit

X

X

X

X

 

 Clear

X

X

X

 

 

 Edit Alarm Notes

X

X

X

 

 

 Work
 View

X

X

X

X

 

 Create

X

X

X

 

 

 Edit

X

X

 

 

 

 Reassign

X

X

X

X

 

 Close

X

X

X

x

 

 Team Work
 View

X

X

X

X

 

 Create

X

X

 

 

 

 Edit

X

X

 

 

 

 Reassign

X

X

 

 

 

 Close

X

X

 

 

 

 Work Activity Logs
 View

X

X

X

X

 

 Create

X

X

X

X

 

 Delete

X

 

 

 

 

 Explorer
 View

X

X

X

 

 

 Analytics
 View

X

X

X

 

 

 Settings
 Users

 

 

 

 

 

View

X

X

X

 

 

Create

X

X

 

 

 

Edit

X

 

 

 

 

 Roles

 

 

 

 

 

View

X

X

 

 

 

Create

X

 

 

 

 

Edit

X

 

 

 

 

 Teams

 

 

 

 

 

View

X

X

 

 

 

Create

X

 

 

 

 

Edit

X

 

 

 

 

 List Control

 

 

 

 

 

View

X

 

 

 

 

Create

X

 

 

 

 

Edit

X

 

 

 

 

 Automation

 

 

 

 

 

View

X

X

 

 

 

Create

X

 

 

 

 

Edit

X

 

 

 

 

Delete

X

 

 

 

 

 Command Center*
 View

X

X

X

X

 

 

* New feature coming soon

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