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  3. 2022 Alarm Triage Release Notes

Full Release Notes for Alarm Triage v2.46.0

Updated

Release Date: 7/19/2022
 

 

New Features:

  • In order to provide more timely insight to any issues that the software may be experiencing, we have now implemented an all new Error Handling experience within Alarm Triage! We recognized through your feedback that we needed a better way to convey when things don't go the way we expect. While there will likely be more optimizations to this system in the future, for now, here are the highlights of what we've included:
    • Improved Connection Status Icon and Issue Logs - The icon has been changed and an embedded, drop-down error log implemented for the user to be able to investigate an issues in more detail. The connection status icon now reflects a yellow indicator to represent a moderate issue with an integration (i.e. Work Ticket CMMS Sync Failures), OR a red indicator to represent a critical issue (i.e. Lost Connections), OR grey which indicates there are no issues with any of the integrations.

    • Yellow Highlights around Work Tickets that failed to sync to a CMMS - Work tickets that have CMMS sync failures will now display a yellow highlight around them to indicate there was a problem syncing to a CMMS.

    • Yellow Banner Indicating CMMS Sync Failures - Work Tickets will now display a yellow banner at the top of the ticket if there is an issue syncing to the CMMS. Users will have the ability to manually retry the sync or dismiss the banner.

    • Red Banner Indicating Failed CMMS Sync when Creating Work Tickets - Work Tickets will now display a red banner at the top of the ticket creation modal if there is an issue syncing to the CMMS to notify users of the known issue before they attempt to create the new ticket.
    • The pop-up notifications in the bottom left (aka, toasters) will now persist on the screen until dismissed/acted upon.

New Integration(s) Supported:

  • N/A

Experience Enhancements:

  • Removal of Team Location - In order to reduce confusion and streamline the steps to establishing a team, the "Location" field as been removed from the Teams configuration. Instead, at least one filter criteria will be required to configure a Team from now on. Existing teams will be migrated to this new paradigm (i.e., instead of an exposed Location, an equivalent Building filter will be substituted). If you have further questions, please contact your Customer Success manager.
  • In order to reduce confusion and simplify the standard Role templates, the "User - " prefix has been removed from the Roles. Additionally, the Role previously called "User - Standard" will now simply be called "User".
  • All Automation Rules will now be created with a default Delay time of 10 minutes. The person configuring the rule still has the option to change this to any delay desired, including 0.

Bug Fixes:

  •  
    • The floors of buildings were being incorrectly ordered in the Space Performance dashboard. This has been corrected.
    • Fixed a bug that could cause the profile page to disappear if the user double-clicked on the "My Profile" icon.
    • Changing the "Creator" filter on the Work Analytics page could throw an error. This has been resolved.

Known Issues:

  • N/A

Coming Soon:

  • Enhanced Team Roles Settings
  • Team Lenses
  • Multi-Factor Authentication (MFA)
  • Situational Awareness Dashboard
  • Team Shift Assignments
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